Be sure to include all relevant address information (floor, suite, apartment #, etc).Contact us immediately if you need an address correction.
Santayana cannot be held responsible for orders that are deemed undeliverable. Customers will be charged for the return shipment, which is equivalent to the original shipping cost.
You will receive a USPS shipping notification via e-mail after your order has been shipped. This will include a tracking number.
Leave a message in the comments section of your order if you’d like
to require a signature upon delivery
a note from the gift giver
exclude a receipt with the prices
or other special request
Orders will be processed within 3 business days. You will receive a shipping conformation when your order is on its way to you. USPS orders typically arrive in 7 business days.
**PLEASE NOTE: ITEMS MAY BE SHIPPED SEPARATELY BASED ON AVAILABILITY.
If there is a delay due to popular demand and we are suddenly out of stock, you will receive an email or phone call from Santayana.
At the moment, we ship to the United States and Puerto Rico.
BUT, if you contact us, we will arrange to make an international shipment.
PLEASE NOTE: Orders are shipped from Miami, FL. International shipping charges do not include taxes and duties. Please contact your country’s customs office for more information on these fees. If an order is placed online, but is undeliverable, you will be responsible for all shipping charges, including duties, taxes and/or customs charges that were incurred while shipping. These charges will be deducted from your merchandise refund.
We usually ship USPS, fully insured. If an item is of very high value, we ship FedEx overnight and a signature will be required.
Need it faster? Contact us for overnight shipping or even personal delivery in Miami.
Florida sales tax of 7% is charged on all orders.
Email us here and we will get back to you right away!