If for any reason you are not satisfied with your purchase, we will gladly process an exchange or refund the full amount paid (less shipping charges) within 30 days of purchase. Jewelry must be returned in original condition. Please package the jewelry in its original box with extra padding in order to prevent damage during shipping. Santayana Jewelers is not responsible for items lost in transit. Custom designed items cannot be returned or exchanged. M A I L I N G A D D R E S S :
I was looking for a custom engagement ring and went to this jewelry after checking out the reviews. The service was excellent and plastic 3D print out gives you a good idea of what the ring will look like once created.
My experience at Santayana was incredible from start to finish. My fiancé and I wanted to design a wedding band with diamonds we had from both of our grandmothers. The final piece came out better than I could ever have imagined. I love my wedding band so much! Rudy helped us come up with a unique design as we had various shapes and sizes of stones. The entire process was top notch. The technology they use helped bring my vision to life right before my eyes. I could not recommend Santayana more.
Santayana jewelers are God Sent! There store is immaculate and every piece is swoon worthy! The customer service is unmatched and their professionalism is evident. I first contacted Santayana when it came highly recommended from other ladies in the area. I was looking to fix my engagement ring that a well known jeweler (Jared’s) severely botched 2 days before my wedding. They tried to fix it but it was not nearly what it was when I was first given my ring. I had two other jewelers take a look and try to fix it but they never knew the vision of what I was explaining and did not improve the ring whatsoever. Fast forward 6 years later, I contacted Santayana. After explaining over the phone my issue, Rudy knew exactly what I was talking about and explained what he believed was the issue and was spot on! I KNEW right then and there that he was the real deal and his years of experience really reflected as we spoke. Let me tell you - when I got my ring back it was exactly how it was when I first received my engagement ring! Something no other jeweler was able to do for me! I am so happy I found them and I will only be taking my business here- I even put a small deposit to hold a piece I fell in love with that I plan to purchase in the near future. I have nothing but gratitude and was blown away by Santayana jewelers! Thank you for finally letting me be at peace with my ring!!
I came here to get my engagement ring sized up. They were super friendly and helpful. I messaged them on Yelp with pictures of my ring and got an immediate response and quote from Greg. I dropped my ring off and picked it up the next day perfectly resized. They even gave me a complimentary jewelry cleaner bottle! The location itself is in a large building that hosts over a hundred jewelry and gem showrooms, so it can be a bit of a maze to navigate, but it's clean, safe and welcoming. I'll definitely come back if my ring or other jewelry needs servicing.
What a wonderful experience all around!! From our initial visit to describe what I wanted done to my heirloom jewelry to the final result, everything was outstanding. Incredible service, incredible work, and incredible attention to detail. You have a VERY happy customer, and if I could give Santayana 10 stars, I would. HIGHLY RECOMMEND!!!
Such a great experience with Santayana Jewelers! Such a trustworthy family business. Everyone is so knowledgeable and helpful! And the prices are great! I took them some gold I wanted to melt to make two custom rings and they came out better than I could have expected! Highly recommend!
When making a jewelry purchase trust is everything. Rudy Santayana is honest and sources the highest quality materials for his pieces. Rudy is one of the last true artisans of fine jewelry - he designs pieces to your exact specifications and is incredibly talented. Can’t say enough about how happy we are with the heirloom pieces Rudy has fixed/made for our family. Continued blessings to the Santayana family!
I love Rudy and Stacy! I always feel like family when I come in to shop. I’ve purchased several pieces of jewelry from them and have had 4 custom pieces made with Rudy’s help at his Design Bar. I have spent hours in the store and I never feel like they’re ready to let me go. I highly recommend them.
I'm not familiar with diamonds and what the industry is all about but what I do know are people. Talk to Rudy Santayana, I promise when your done and look back on your experience you will be 100% satisfied and thankful for having gone to Santayana Jewelers. The staff are all very hospitable and friendly, plus Rudy treats you like family. Not to mention he has an INCREDIBLE PASSION and SKILL to create you the perfect ring you need for that special moment!! I have absolutely zero ties to him or anyone at Santayana for that matter. I have never met him prior to walking in there to custom make my fiance's ring. Now in retrospect, I realize that I have gained a life long friend!! Thank you again Rudy 🙏🏼🙏🏼🙏🏼God Bless
Amazing and original jewelry pieces!!costume made Jewelry, great for an special ocasión. The artist is the most talented, caring and understanding person, he can create a gorgeous piece of jewelry special for you.
Thank you so much for creating my beautiful wedding ring using my original diamonds. I absolutely love my ring and the first class service that you provided. I was able to open my gift on Christmas Eve. Love love love.
Great selection on piece's. Staff is extremely friendly and professional. Took my chain in for a repair, and received it in a quick two day turn around. Look forward to further purchases. True 5 star service and quality.
I had an awesome experience buying an engagement ring with Santayana Jewelry. I travel all of FL and the US virgin Islands for work, and I would look at local Jewelers in cities like Naples, West Palm, Orlando, Tampa, even in St. Thomas where they are known for their Diamonds. I even looked at online stores. I did a lot of research on the diamond I wanted, the style my wife wanted, and shopped around for a few months. Santayana was the best to work with, and gave the best price for the ring I wanted.I highly recommend going here. My Wife loves her ring, and still tells me this after two years that she loves her ring and still gets complimented on the her ring... we even bought both our wedding bands at Santayana. Plus, my Wife bought her mom a pearl ring at this store as a gift. Every time I went into the store the customers told me sincerely how wonderful the store was and the customer service. I experienced it first hand. He sat with me on multiple occasions, and we even went through a custom AutoCAD design together where he printed a 3D version of the ring.Not only was the ring and setting perfect, but the diamond he was able to get is beautiful, and I couldn't be more happy with how everything turned out.Engagement rings are a big purchase, but I was glad my money went to Santayana.
Santayana is a family centered and owned business in the heart of Coral Gables. Rudy, Stacy and the rest of the family always makes us feel welcomed as part of their own. My husband and I recently had our wedding rings/bands upgraded and repaired for our vow renewal and Rudy was able to masterfully recreate and enhance our rings. His creativity and talent goes above and beyond expectations. Workmanship is flawless and timeliness is better than expected. Thank you Santayana family for your innovation and delivery of a one of a kind quality product which absolutely took my breath away!!
Rudy and his family were extremely caring, knowledgeable and helpful. If you are looking for an enjoyable experience buying a unique piece of jewelry go to Santayana Jewelry. Rudy will design the jewelry on his computer while you sit with him and describe what you are looking for so that you can give your loved one a unique piece that no one else has and a piece designed by you. Rudy was not pushy and has a wealth of knowledge and patience. Rudy knows how to treat each customer as if they are #1 and because of that, he has a client for life. I will be sure to refer him to all of my friends & family.
I can’t say enough good things about this amazing jewelry store! Rudy is a sweetheart. We took my original wedding rings and he designed the most gorgeous ring, while still using my diamond and wedding band!!! A new spectacular ring without losing the sentimental value of my rings I got engaged and married with. He went over and beyond to make us happy, and even went the extra mile to have the ring ready by Christmas! This jeweler has always been and continues to be a staple in Miami! When making an investment in jewelry, go to Santayana, I promise you will not be disappointed.
When shopping for an engagement ring, I did a Google search and stumbled upon Santayana. I am not experienced with jewelry, and it's huge investment. I was skeptical to see all 5-star reviews, but when I saw in the comments there were so many satisfied customers, we had nothing to lose! We specifically were drawn to the CUSTOM engagement rings that people were raving about. Upon arrival, Rudy was quick to greet us, and once he was free, he consulted with us, asked many questions to get a good idea of what we were looking for, and proceeded to pull out his laptop and DESIGN THE RING IN FRONT OF OUR EYES. I couldn't believe his skill level!! We designed several rings, and eventually settled on one. And Rudy explained that he would have it 3D printed and we can come in and try it on. We heard from him shortly after that, tried it on, and gave final tweaks. A few months later, I was surprised by the most STUNNING, CUSTOM, GORGEOUS ring I have ever seen. I can't thank Rudy and his team enough for such a perfect experience. I will be going to him for our wedding bands, and sending all of our family and friends to him.
Rudy and his team at Santayana are excellent people. I explicitly trust them with all my jewelry needs and they have never let me down. He has a wonderful selection of items for sale and if you have something specific in mind he will create it for you. I have always been pleased when my husband presents me with a little box from Santayana!
We are so happy with the quality of the jewelry and level of service provided by Rudy and his mother-in-law Nury. My partner picked out an engagement ring but knew I most likely wanted to design a ring, Rudy made it easy for us to exchange for a custom ring. The design process was so much fun! Rudy is super creative and passionate about design, and you can see his work while he draws it up on the computer in real time. We showed him a couple of pictures for inspiration, adding our feedback. He was super patient and really wanted to make us something we would love. The coolest part is getting to come back a couple of days later to see (and keep) the 3-D printed mold to check out the setting and fit. They are a local family owned and operated store using some very cool tech. My ring is stunning. Can’t recommend this store enough and to return for our bands. Thanks again.
Amazing!!! Great Craftsmanship and wonderful staff. The only Jeweler in Miami that I ever go to, same goes for my Family. We love the level of expertise and honesty we receive from Rudy and his family. They are helpful and wonderful to work with. Thank you Rudy and staff for being an amazing part of my family's life.
Rudy is an awesome jewelry designer! Super creative, patient, and gifted. His talent is beyond measure. He takes an idea, a stone or a life event and transforms it into an original piece of art. His staff is professional and knowledgeable. Thank you!
Just want to thank Rudy and his amazing team at Santayana Jewelers. Thank you for the beautiful ring that was made for me. It fits perfectly and definitely strikes up conversations with friends and family. I will be referring anyone who is interested in quality, handmade jewelry.
Thanks to Rudy and the rest of the Santayana team, the process of picking and creating my engagement ring and wedding band was truly a pleasant experience. Rudy is an artist and was able to take the idea I had in mind and create the ring of my dreams. I love knowing my piece is one of a kind and even though it was based on an existing design, he took his own creative liberties and made it my own. The professionalism and care with which they handle each job really shines through everything they do. I can confidently say after my experience, that you are in amazing hands.
Santayana has one of a kind jewelry and with a comfortable atmosphere. No pressure when shopping and I'm always surprised at some of their new designs. Parking is easy and location is very convenient. Recommended to all my friends.
Hands down the best jewelers in Miami! They have everything from traditional designs to beautifully designed custom pieces made by hand. I couldnt have asked for a better experience or a better price. They go above and beyond to ensure customer satisfaction.
Words cannot even describe how amazing this place is, I now have the most unique and beautiful engagement ring thank to the he hard work and exquisite craftmanship of the staff there! They make one of a kind jewelry that stands out beautifully! If you want something that's one of a kind then go there! Excellent service and amazing staff!
Can't say enough about Santayana. This family-owned jewelry store provides the personal service you can't find at chain jewelry stores. And Rudy's jewelry designs are like no others. I love pieces that are unique. If they don't have it, they can create it. Don't even consider going anywhere else. They truly are a rare find. Thanks, guys, for all of my treasures.
The folks at Santayana are wonderful to do business with them. They have a unique selection of jewelry like I have never seen before. I was greeted with so much kindness and patience even though they were technically closed. They took the time to share all the wonderful one of a kind creations they have been designing and offered several payment options which are pretty awesome. I was very happy to have walked out with my Valentine's present for my boyfriend. Had they not been so kind and let me in, I would not have a Valentines present for Tuesday because I live far away and cannot make it during weekdays. I was set on this gift that I can only get there since it is a unique design of theirs that my boyfriend really wanted. Definitely will return and shop there again. Thank you and your lovely wife for an amazing experience. I can't wait to buy some of the beauties I saw! I highly recommend Santayana Jewelry store.
Phenomenal experience, I’m suprised there aren’t more reviews, considering this is a family owned business for many decades. I came to fix two broken chains and walked out in 10 mins completely satisfied with one gold chain fixed and the other silver chain was Unsalvageable so I bought another great quality silver chain for a cheap price 👍🏻 . Nice ambience , and extremely friendly employees. Would definitely recommend and come again :)
Santayana Jewelers was the luckiest google search I have ever done. After years of searching for the perfect cafetera Cubana for my charm bracelet, I finally found this magical place. At first my family and I would just order our fun Cuban charms online but after a while, our curiosity was peaked and we went to meet the masterminds behind the stunningly beautiful pieces. We absolutely love Santayana Jewelers and highly highly highly recommend them to anyone!
Santayana was amazing! I had such a challenge finding someone to make me custom wedding band in my area because of the way my ring was made. Rudy and his team, had no doubts about it. Everything from the size and the details on the ring were everything I asked for. I would highly recommend for anybody to visit them for your jewelry needs as they were trust worthy and easy to work with, even considering I do not live in the area. They made it and delivered it, right when they said they would. It was an exceptional experience!
I absolutely love the semanario I recently purchased. The customer service was exceptional. My wrist was measured for the best size, the width of the bracelet was recommended, and the additional enhanced bracelet was suggested. All demonstrated to totally satisfy me. The quality of the bracelets are first-rate! I was not going to walk out of the store unless I was 100% happy with my selection/ decision. Thank you to Nuri and Rudy.