Shipping Policy

Santayana Shipping Disclaimer

Be sure to include all relevant address information (floor, suite, apartment #, etc).Contact us immediately if you need an address correction.

Santayana cannot be held responsible for orders that are deemed undeliverable. Customers will be charged for the return shipment, which is equivalent to the original shipping cost.

You will receive a USPS shipping notification via e-mail after your order has been shipped. This will include a tracking number.

Leave a message in the comments section of your order if you’d like

to require a signature upon delivery
gift wrapping
a note from the gift giver
exclude a receipt with the prices
or other special request

Shipping Details
Orders will be processed within 3 business days. You will receive a shipping conformation when your order is on its way to you. USPS orders typically arrive in 7 business days.

**PLEASE NOTE: ITEMS MAY BE SHIPPED SEPARATELY BASED ON AVAILABILITY.

If there is a delay due to popular demand and we are suddenly out of stock, you will receive an email or phone call from Santayana.

Shipping Regions
At the moment, we ship to the United States and Puerto Rico.

BUT, if you contact us, we will arrange to make an international shipment.

PLEASE NOTE: Orders are shipped from Miami, FL. International shipping charges do not include taxes and duties. Please contact your country’s customs office for more information on these fees. If an order is placed online, but is undeliverable, you will be responsible for all shipping charges, including duties, taxes and/or customs charges that were incurred while shipping. These charges will be deducted from your merchandise refund.

Shipping Method

We usually ship USPS, fully insured. If an item is of very high value, we ship FedEx overnight and a signature will be required.

Need it faster? Contact us for overnight shipping or even personal delivery in Miami.

Sales Tax

Florida sales tax of 7% is charged on all orders.

Additional Questions?

Email us here and we will get back to you right away!

Santayana Jewelry Store Coral Gables

5.0

Based on 134 reviews

review us on

Carlos Rafael Ocampo

15:35 02 Jul 21

I was looking for a custom engagement ring and went to this jewelry after checking out the reviews. The service was excellent and plastic 3D print out gives you a good idea of what the ring will look like once created.

Laurie Davidson

23:44 06 Mar 21

My experience at Santayana was incredible from start to finish. My fiancé and I wanted to design a wedding band with diamonds we had from both of our grandmothers. The final piece came out better than I could ever have imagined. I love my wedding band so much! Rudy helped us come up with a unique design as we had various shapes and sizes of stones. The entire process was top notch. The technology they use helped bring my vision to life right before my eyes. I could not recommend Santayana more.

Lizette Sigler

17:19 26 Dec 20

Beautiful and a great verity of unique design jewelry with excellent assistance. My number 1 jewelry store❤️

Monica Torres

11:37 15 Oct 20

Santayana jewelers are God Sent! There store is immaculate and every piece is swoon worthy! The customer service is unmatched and their professionalism is evident. I first contacted Santayana when it came highly recommended from other ladies in the area. I was looking to fix my engagement ring that a well known jeweler (Jared’s) severely botched 2 days before my wedding. They tried to fix it but it was not nearly what it was when I was first given my ring. I had two other jewelers take a look and try to fix it but they never knew the vision of what I was explaining and did not improve the ring whatsoever. Fast forward 6 years later, I contacted Santayana. After explaining over the phone my issue, Rudy knew exactly what I was talking about and explained what he believed was the issue and was spot on! I KNEW right then and there that he was the real deal and his years of experience really reflected as we spoke. Let me tell you - when I got my ring back it was exactly how it was when I first received my engagement ring! Something no other jeweler was able to do for me! I am so happy I found them and I will only be taking my business here- I even put a small deposit to hold a piece I fell in love with that I plan to purchase in the near future. I have nothing but gratitude and was blown away by Santayana jewelers! Thank you for finally letting me be at peace with my ring!!

Langer Donald

08:48 15 Oct 20

I came here to get my engagement ring sized up. They were super friendly and helpful. I messaged them on Yelp with pictures of my ring and got an immediate response and quote from Greg. I dropped my ring off and picked it up the next day perfectly resized. They even gave me a complimentary jewelry cleaner bottle! The location itself is in a large building that hosts over a hundred jewelry and gem showrooms, so it can be a bit of a maze to navigate, but it's clean, safe and welcoming. I'll definitely come back if my ring or other jewelry needs servicing.

Ana Rodriguez-Ecay

23:46 26 Aug 20

What a wonderful experience all around!! From our initial visit to describe what I wanted done to my heirloom jewelry to the final result, everything was outstanding. Incredible service, incredible work, and incredible attention to detail. You have a VERY happy customer, and if I could give Santayana 10 stars, I would. HIGHLY RECOMMEND!!!

Gabriella De Leon

19:53 12 Aug 20

Such a great experience with Santayana Jewelers! Such a trustworthy family business. Everyone is so knowledgeable and helpful! And the prices are great! I took them some gold I wanted to melt to make two custom rings and they came out better than I could have expected! Highly recommend!

carlos rueda

00:22 25 Jun 20

When making a jewelry purchase trust is everything. Rudy Santayana is honest and sources the highest quality materials for his pieces. Rudy is one of the last true artisans of fine jewelry - he designs pieces to your exact specifications and is incredibly talented. Can’t say enough about how happy we are with the heirloom pieces Rudy has fixed/made for our family. Continued blessings to the Santayana family!

Aileen Garciga

21:40 04 Jun 20

I love Rudy and Stacy! I always feel like family when I come in to shop. I’ve purchased several pieces of jewelry from them and have had 4 custom pieces made with Rudy’s help at his Design Bar. I have spent hours in the store and I never feel like they’re ready to let me go. I highly recommend them.

Jorge Suarez

00:25 16 May 20

I'm not familiar with diamonds and what the industry is all about but what I do know are people. Talk to Rudy Santayana, I promise when your done and look back on your experience you will be 100% satisfied and thankful for having gone to Santayana Jewelers. The staff are all very hospitable and friendly, plus Rudy treats you like family. Not to mention he has an INCREDIBLE PASSION and SKILL to create you the perfect ring you need for that special moment!! I have absolutely zero ties to him or anyone at Santayana for that matter. I have never met him prior to walking in there to custom make my fiance's ring. Now in retrospect, I realize that I have gained a life long friend!! Thank you again Rudy 🙏🏼🙏🏼🙏🏼God Bless

Lilliam kubli

00:40 28 Feb 20

Amazing and original jewelry pieces!!costume made Jewelry, great for an special ocasión. The artist is the most talented, caring and understanding person, he can create a gorgeous piece of jewelry special for you.

Geraldine Meyer

10:41 05 Feb 20

Great selection on piece's. Staff is extremely friendly and professional.

Lizette Alber

19:16 12 Jan 20

Thank you so much for creating my beautiful wedding ring using my original diamonds. I absolutely love my ring and the first class service that you provided. I was able to open my gift on Christmas Eve. Love love love.

Cristina Mas

22:14 11 Jan 20

I brought them two pieces of jewelry that I wanted to turn into a ring and they did a great job!

Gustavo Montes

23:35 19 Dec 19

Great selection on piece's. Staff is extremely friendly and professional. Took my chain in for a repair, and received it in a quick two day turn around. Look forward to further purchases. True 5 star service and quality.

Alexander Burg

17:18 12 Aug 19

I had an awesome experience buying an engagement ring with Santayana Jewelry. I travel all of FL and the US virgin Islands for work, and I would look at local Jewelers in cities like Naples, West Palm, Orlando, Tampa, even in St. Thomas where they are known for their Diamonds. I even looked at online stores. I did a lot of research on the diamond I wanted, the style my wife wanted, and shopped around for a few months. Santayana was the best to work with, and gave the best price for the ring I wanted.I highly recommend going here. My Wife loves her ring, and still tells me this after two years that she loves her ring and still gets complimented on the her ring... we even bought both our wedding bands at Santayana. Plus, my Wife bought her mom a pearl ring at this store as a gift. Every time I went into the store the customers told me sincerely how wonderful the store was and the customer service. I experienced it first hand. He sat with me on multiple occasions, and we even went through a custom AutoCAD design together where he printed a 3D version of the ring.Not only was the ring and setting perfect, but the diamond he was able to get is beautiful, and I couldn't be more happy with how everything turned out.Engagement rings are a big purchase, but I was glad my money went to Santayana.

Karla Laureiro

17:34 17 Jul 19

Excellent family owned jewelry store with beautiful and unique pieces of jewelry at decent prices and quality service. Very happy customer !

Hannah Schwartz

19:54 27 Apr 19

They were very nice and helpful when creating my design. They made sure it was exactly what I wanted.i would definitely recommend.

Grace Kittelle-Cintas

17:02 16 Apr 19

Santayana is a family centered and owned business in the heart of Coral Gables. Rudy, Stacy and the rest of the family always makes us feel welcomed as part of their own. My husband and I recently had our wedding rings/bands upgraded and repaired for our vow renewal and Rudy was able to masterfully recreate and enhance our rings. His creativity and talent goes above and beyond expectations. Workmanship is flawless and timeliness is better than expected. Thank you Santayana family for your innovation and delivery of a one of a kind quality product which absolutely took my breath away!!

Glen Mowatt

14:44 07 Apr 19

Rudy and his family were extremely caring, knowledgeable and helpful. If you are looking for an enjoyable experience buying a unique piece of jewelry go to Santayana Jewelry. Rudy will design the jewelry on his computer while you sit with him and describe what you are looking for so that you can give your loved one a unique piece that no one else has and a piece designed by you. Rudy was not pushy and has a wealth of knowledge and patience. Rudy knows how to treat each customer as if they are #1 and because of that, he has a client for life. I will be sure to refer him to all of my friends & family.

jennyffer concepcion

22:37 26 Jan 19

I can’t say enough good things about this amazing jewelry store! Rudy is a sweetheart. We took my original wedding rings and he designed the most gorgeous ring, while still using my diamond and wedding band!!! A new spectacular ring without losing the sentimental value of my rings I got engaged and married with. He went over and beyond to make us happy, and even went the extra mile to have the ring ready by Christmas! This jeweler has always been and continues to be a staple in Miami! When making an investment in jewelry, go to Santayana, I promise you will not be disappointed.

Jacqueline Douches

19:43 27 Dec 18

When shopping for an engagement ring, I did a Google search and stumbled upon Santayana. I am not experienced with jewelry, and it's huge investment. I was skeptical to see all 5-star reviews, but when I saw in the comments there were so many satisfied customers, we had nothing to lose! We specifically were drawn to the CUSTOM engagement rings that people were raving about. Upon arrival, Rudy was quick to greet us, and once he was free, he consulted with us, asked many questions to get a good idea of what we were looking for, and proceeded to pull out his laptop and DESIGN THE RING IN FRONT OF OUR EYES. I couldn't believe his skill level!! We designed several rings, and eventually settled on one. And Rudy explained that he would have it 3D printed and we can come in and try it on. We heard from him shortly after that, tried it on, and gave final tweaks. A few months later, I was surprised by the most STUNNING, CUSTOM, GORGEOUS ring I have ever seen. I can't thank Rudy and his team enough for such a perfect experience. I will be going to him for our wedding bands, and sending all of our family and friends to him.

Desiree DeJesus

01:39 15 Sep 18

Rudy and his team at Santayana are excellent people. I explicitly trust them with all my jewelry needs and they have never let me down. He has a wonderful selection of items for sale and if you have something specific in mind he will create it for you. I have always been pleased when my husband presents me with a little box from Santayana!

Jessica Fernandez

03:37 11 Sep 18

We are so happy with the quality of the jewelry and level of service provided by Rudy and his mother-in-law Nury. My partner picked out an engagement ring but knew I most likely wanted to design a ring, Rudy made it easy for us to exchange for a custom ring. The design process was so much fun! Rudy is super creative and passionate about design, and you can see his work while he draws it up on the computer in real time. We showed him a couple of pictures for inspiration, adding our feedback. He was super patient and really wanted to make us something we would love. The coolest part is getting to come back a couple of days later to see (and keep) the 3-D printed mold to check out the setting and fit. They are a local family owned and operated store using some very cool tech. My ring is stunning. Can’t recommend this store enough and to return for our bands. Thanks again.

Gino DeJesus

16:05 07 Sep 18

Amazing!!! Great Craftsmanship and wonderful staff. The only Jeweler in Miami that I ever go to, same goes for my Family. We love the level of expertise and honesty we receive from Rudy and his family. They are helpful and wonderful to work with. Thank you Rudy and staff for being an amazing part of my family's life.

Cathy Hamill

19:09 06 Sep 18

Rudy is an awesome jewelry designer! Super creative, patient, and gifted. His talent is beyond measure. He takes an idea, a stone or a life event and transforms it into an original piece of art. His staff is professional and knowledgeable. Thank you!

Andrew Pena

02:01 06 Sep 18

Just want to thank Rudy and his amazing team at Santayana Jewelers. Thank you for the beautiful ring that was made for me. It fits perfectly and definitely strikes up conversations with friends and family. I will be referring anyone who is interested in quality, handmade jewelry.

M Orbay

15:56 27 Oct 17

Thanks to Rudy and the rest of the Santayana team, the process of picking and creating my engagement ring and wedding band was truly a pleasant experience. Rudy is an artist and was able to take the idea I had in mind and create the ring of my dreams. I love knowing my piece is one of a kind and even though it was based on an existing design, he took his own creative liberties and made it my own. The professionalism and care with which they handle each job really shines through everything they do. I can confidently say after my experience, that you are in amazing hands.

Mitchell Waksman

14:20 10 May 17

Santayana has one of a kind jewelry and with a comfortable atmosphere. No pressure when shopping and I'm always surprised at some of their new designs. Parking is easy and location is very convenient. Recommended to all my friends.

Katherine Villazon

14:59 23 Apr 17

Hands down the best jewelers in Miami! They have everything from traditional designs to beautifully designed custom pieces made by hand. I couldnt have asked for a better experience or a better price. They go above and beyond to ensure customer satisfaction.

Samia Fernandez

19:39 19 Apr 17

Words cannot even describe how amazing this place is, I now have the most unique and beautiful engagement ring thank to the he hard work and exquisite craftmanship of the staff there! They make one of a kind jewelry that stands out beautifully! If you want something that's one of a kind then go there! Excellent service and amazing staff!

Judi Gilbert

20:29 07 Apr 17

Can't say enough about Santayana. This family-owned jewelry store provides the personal service you can't find at chain jewelry stores. And Rudy's jewelry designs are like no others. I love pieces that are unique. If they don't have it, they can create it. Don't even consider going anywhere else. They truly are a rare find. Thanks, guys, for all of my treasures.

Mabel Fatima Ramirez

01:52 12 Feb 17

The folks at Santayana are wonderful to do business with them. They have a unique selection of jewelry like I have never seen before. I was greeted with so much kindness and patience even though they were technically closed. They took the time to share all the wonderful one of a kind creations they have been designing and offered several payment options which are pretty awesome. I was very happy to have walked out with my Valentine's present for my boyfriend. Had they not been so kind and let me in, I would not have a Valentines present for Tuesday because I live far away and cannot make it during weekdays. I was set on this gift that I can only get there since it is a unique design of theirs that my boyfriend really wanted. Definitely will return and shop there again. Thank you and your lovely wife for an amazing experience. I can't wait to buy some of the beauties I saw! I highly recommend Santayana Jewelry store.

More reviews

Santayana Jewelry Store Miami

4.8

Based on 24 reviews

review us on

Janet Talavera

00:45 14 Dec 20

Love EVERYTHING!! But the warmth treatment is the best!!

XD- Metal

20:10 09 Nov 20

Avoid this place at all cost! Bad attitude and worse customer service. Also they ask you a fortune for a very simple repair. They’re certainly giving themselves the 5-star reviews.

Karolina McNab

01:54 20 Sep 20

Very professional team. I was upgrading my wedding ring. Rudy, using his incredible talent, passion for design and amazing software, designed a spectacular ring for me that I am extremely happy with.

Xiomara Reyes

14:11 10 Sep 20

Love my Azabache bracelet and Azabache charm ❤️

Rita Tagle

20:29 10 Jul 20

I just received my necklace and charm and I’m delighted, is perfect! Thank you!

Nico

18:27 18 Feb 20

Phenomenal experience, I’m suprised there aren’t more reviews, considering this is a family owned business for many decades. I came to fix two broken chains and walked out in 10 mins completely satisfied with one gold chain fixed and the other silver chain was Unsalvageable so I bought another great quality silver chain for a cheap price 👍🏻 . Nice ambience , and extremely friendly employees. Would definitely recommend and come again :)

Biancha Diaz

15:29 31 Oct 19

Santayana Jewelers was the luckiest google search I have ever done. After years of searching for the perfect cafetera Cubana for my charm bracelet, I finally found this magical place. At first my family and I would just order our fun Cuban charms online but after a while, our curiosity was peaked and we went to meet the masterminds behind the stunningly beautiful pieces. We absolutely love Santayana Jewelers and highly highly highly recommend them to anyone!

isabel alber

17:14 13 Sep 18

Santayana was amazing! I had such a challenge finding someone to make me custom wedding band in my area because of the way my ring was made. Rudy and his team, had no doubts about it. Everything from the size and the details on the ring were everything I asked for. I would highly recommend for anybody to visit them for your jewelry needs as they were trust worthy and easy to work with, even considering I do not live in the area. They made it and delivered it, right when they said they would. It was an exceptional experience!

Terry Mosley

21:00 08 Sep 18

I absolutely love the semanario I recently purchased. The customer service was exceptional. My wrist was measured for the best size, the width of the bracelet was recommended, and the additional enhanced bracelet was suggested. All demonstrated to totally satisfy me. The quality of the bracelets are first-rate! I was not going to walk out of the store unless I was 100% happy with my selection/ decision. Thank you to Nuri and Rudy.